Kelai

Pet Sitter With A Pawsitive Attitude :feet:

Amsterdam
9 keer opgeslagen als favoriet
1 terugkerende gast
Antwoordt meestal binnen een uur
1jaar geleden
Laatst actief
<1h
Reactiesnelheid
Huisoppas
Overnachting, bij jou thuis
60 EUR
/nacht
Alle diensten en prijzen

Over Kelai

Hi there!

I'm Kelai, a 33-year-old American-born global citizen, and I want to be your pet’s new best buddy!

I have owned cats and dogs in the past, and have been a pet-sitter since I was young. I love spending quality time with pets, playing, hanging out, and lounging, and I look forward to getting to know your pet!

I work full time at a garden design agency located in Houthavens and I can work from home sometimes. I always try to be flexible to accommodate your schedule. Sometimes my boyfriend is also available to help, so if you and your pet approve, we can work together to care for your pet.


Introduction to my Pawshake services:

🏡 House visits: Duration + 30 minutes.
I like to hear your routine with your pet so I can try to make them comfortable, while also keeping it fun! I will feed, clean and play. I can also make longer visits if preferred. I ask that you share instructions so I can safely and easily access your home, as well as provide the food and cleaning supplies in a convenient location. When house sitting, I offer these standards:
* Cats - spend quality time, clean litter tray
* Dogs - spend quality time, take the dogs on walks
* Price includes taking care of up to 3 pets, please inquire
* Clean up any messes made by pets
* Collecting mail and taking out the garbage (if required)
* I will send you pictures of your pet if you like to have updates
* For additional requests, please ask!

🦮Dog walking: Duration 30+ minutes.
I will pick up and drop off your friend. I love going to doggy parks on walks. I do not have a car, but I enjoy long walks and even runs if they are up for that! I ensure to keep your dog and your house safe (only going to areas you approve; locking doors during and after walks) during walks. I ask that you provide any walking equipment, such as the leash or doggy bags. In return I uphold these standards:
* Walking and spending quality time with your dog. Tell me their favourite places and I'm happy to take them there! Is there a favourite toy? Frisbee? 
* If it is too cold or too hot to walk your dog, alternative forms of physical exercise or enrichment for your dog if you agree
* No off lead dog play unless allowed by you in appropriate areas
* I will send you pictures of your pet if you like to have updates
* For additional requests, please ask!

🐈Home cat boarding: Duration 24+ hours.
I am happy to host cats in my home. I have a large flat in the centre of Amsterdam which is a fun world for felines. I ask that the cats are house-trained and that owners bring the litter and feeding materials, as well as any fun toys that will make the stay special! When kitty boarding I uphold these standards:
* Cat has plenty of space to move around
* My house is safe for cats with no chance to escape 
* I will continuously monitor the cats in my care
* A couple of times a day we will play
* I will send you pictures of your pet if you like to have updates
* For additional requests, please ask!

🛏 House sitting: Duration 24+ hours.
I am happy to refer you to former owners for which I have house sit (I'm new to Pawshake so my references are not here yet!). I can also perform household chores, to ensure you come home to clean the house, as well as to be a happy pet! I ask that you share instructions so I can safely and easily access your home. Please provide instructions for wifi as well as wifi, clean bedding and basic supplies like toilet paper for me and walking equipment for dogs. When house sitting, I offer these standards:
* Housekeeping - collecting mail, taking out the garbage, watering plants, keeping the house as clean as when you left!
* Securely locking the house 
* I will be the only person at the house unless you approve my boyfriend to pet sit with me
* Cats - spend quality time, clean litter tray
* Dogs - spend quality time, take the dogs on walks
* Price includes taking care of up to 3 pets, please inquire
* I will send you pictures of your pet if you like to have updates
* Clean up any messes made by pets
* For additional requests, please ask!

My Global Standards in Pet Care:
What you can expect:
* At least 1 x photo update per day/house visit
* Keeping in contact with you as the owner regarding any changes with the pet and if required bringing the pets to the vet when agreed to by the owner or in an emergency

Services for the Pet:
* Feeding the pet as required
* Access to freshwater
* The dog is able to go to the toilet regularly
* Basic medication (non-injectables)
* Pets are kept in a hygienic condition - any messes of the pet are cleaned up, and any signs of illness or injury are reported to the owner
* Yummy belly scratches for dogs/ relaxing head petting for cats
* Brushing if preferred

What I ask of you:
* Any behavioural issues of the pet are disclosed
* Any special requirements or instructions are written down to prevent any misunderstanding.
* Medication is properly labelled, clear dosage instructions and timings (if applicable)
* Emergency contact details are provided
* If feeding is required, enough pet food is provided
* If public transportation is required, a supplemental fee to cover that


Don't hesitate to ask me if you have any questions or special requests!

Best regards,
Kelai

Diensten van Kelai

Bij jou thuis

Hondenuitlaatservice
De oppas haalt je hond thuis op voor een fijne wandeling (30 min)
5 EUR voor elk extra dier
20 EUR
/wandeling
Eén huisbezoek per dag
Boek een oppas die bij je thuis langskomt om je huisdier te voeren en verzorgen
15 EUR
/dag
Huisoppas
De oppas overnacht bij jou thuis
60 EUR
/nacht
Twee huisbezoeken per dag
Je huisdier wordt twee keer per dag bezocht door de oppas.
30 EUR
/dag

Kelai biedt ook

Annulatiebeleid: Standaard

Volledige teruggave bij annulering voor 12:00u 's middags 7 dagenvóórdat de boeking start, daarna 50% teruggave.

Geen teruggave als de boeking is geannuleerd op of na de startdatum van de boeking.

Let op: alle tijden zijn gebaseerd op de tijdzone van de oppas.

Dagopvang voor honden en Hondenuitlaatservice hebbben altijd een flexibel annuleringsbeleid:

Volledige teruggave bij annulering vóór 12:00 uur 's middags de dag vóór de reservering start, 50% teruggave daarna..

Geen teruggave wanneer de boeking wordt geannuleerd on op of na de startdatum van de boeking.

Beoordelingen

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Communicatie
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Respecteert afspraken
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Correcte omschrijving
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Omgang met dieren
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Waarde
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Huisoppas
Suzanne, 2022-07-09

Kelai and JP are a wonderful, responsible duo. Her and her boyfriend were very acommodating in both showing up for our initial meet & greet to discuss the needs of my dogs, one in particular having anxiety and requiring special handling, attention and care. They both were committed to delivering quality service, asking all of the right questions, in depth details to ensure nothing was unleft from being discussed and any particular considerations. JP arrived early prior to the start of care which was very much appreciated and remained with my dogs for the day ensuring they ate, went for walks, played with and cared for. They were absolutely adoring him as he said goodbye when I returned home. It's always nice to see your pets approving of the care they've had during the day which is a slam dunk win to know they were in good hands with JP. I will certainly be using their services going forward and highly recommend this adorable couple. Thank you Kelai and JP from Joey and Maggie and Suz.

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Huisoppas
Rodrigo, 2022-05-31

Kelai took good care of my dog, feeding and playing with him every day, taking him for 2 walks a day, and sending 2 pictures a day or so. She made sure to complain about how much my dog pulled on the leash every walk - which I know he does, that's why I hired a private pet sitter in the first place - but that's not the main topic of my review.

Having Kelai over at my house was not a pleasant experience at all. At the first encounter, everything was fine, no questions asked - but prior to having her over, I once again asked if she had any questions before she arrived at my place. I left 5 AM to the airport, her boyfriend thankfully arrived around 7 AM as agreed, but she arrived late in the evening on that day, which was when she sent a very disconcerting message complaining about how "dirty" the bedding was due to dog fur, and the fact that there was no double duvet.

Ps.: I provided a clean mattress, clean bedsheets, a clean single duvet and 2 clean blankets, but apparently, that was not enough by her standards.

I expect more flexibility and less of a sense of entitlement from dog sitters, given the fact that:

1) they take care of dogs

2) dogs shed

3) there might be fur in the bedding even if they were just recently washed

4) I'm the one paying you good money to sleep at my place

5) my house is not an Airbnb.

Her lengthy message complaining about the sheets was followed by passive-aggressive suggestions such as:

1) buying new beddings of her choice so that she and her boyfriend could use

2) hiring a cleaning professional while she was there

3) handing over my dog to someone else - with no reimbursements, of course.

How could I think of a solution if I was in another country and it was midnight? Well, I didn't have to, because she had brought her own stuff before sending her suggestions, which made clear that she just wanted to make me uncomfortable for the entirety of my trip.

Having said that about the duvet overreaction, I would never hire her again, and would never recommend her to anyone ever. She definitely doesn't have a pawsitive attitude as her profile implies.

RESPONSE FROM SITTER:

Rodrigo agreed to have my boyfriend and I pet sit together. 2 months before the petsitting appointment, Rodrigo had me and my boyfriend visit his home for the Meet&Greet. At that time, the meeting with Rodrigo, Tulio and Merlot went smoothly and they agreed for my boyfriend and me to pet sit as a team. Rodrigo and Tulio showed us around the flat and pointed out where the food for the dog is and added a couple of details. We left with the promise of getting more information before the stay.

Despite requesting it earlier, we received the care instructions via a chain of 30+ WhatsApp messages at 10 pm the day before the stay was supposed to start, in addition to a new request of arriving at the flat by 6 am the next day. This was not discussed beforehand and is now received at very late notice. We still managed to change our plans to accommodate Merlot and to suit the hosts.

When arriving, and during the length of the stay, we respected all the instructions of the owners. We played with Merlot a lot, walked him when he was feeling like it, a minimum of twice a day and sometimes 3 times, respecting the feeding times and making sure Merlot was happy and under as little stress as possible. We kept sending pictures and keeping Rodrigo and Tulio updated throughout the day.

That being said, the home was not ready when we arrived and we raised our concerns the same day and immediately upon realization. Whereas Rodrigo and Tulio said that the bed was made and fresh sheets were set out, the bed had only a mattress cover and no sheet. There was no blanket and only 2 single fleece sofa throws. On top of that, the 2 pillowcases already on the pillows were not clean (sweat patches) and still smelled of body odour despite the hosts saying they were clean. I am not a picky person and have been pet sitting many times and that is the first time that I am not provided with an acceptable bed to sleep in.

After contacting Rodrigo and Tulio about this, they insisted the bed was ready by their standards and that I had unrealistic high standards/expectations. They suggested I look in their ottoman sofa for alternatives, which were:

- A single zebra duvet (whereas they agreed for both of us to pet sit); and

- Sheets covered in dog hair (dirty and unusable)

We arranged to go back to our home and get our own sheets and bring them to the flat, but we couldn't bring a duvet, meaning one of us was always cold at night as we only had a single zebra duvet. No further solution or compensation was suggested by Rodrigo and Tulio. We asked to have one purchase but this was not accepted by Rodrigo and Tulio.

We continued to take care of the dog and updated the owners the best we could to honour our Pawshake agreement. When the booking ended and Rodrigo and Tulio got back home, they didn't acknowledge our efforts towards Merlot despite the conditions they have put us in. Instead, they removed us from our group chat without a "thank you". For these reasons, I would never recommend pet sitting for Rodrigo and Tulio.

Upon reading the review of Rodrigo on my profile I see there are 2 false or unjustifiable comments, please see the summary here:

1. Rodrigo stated the notice from us regarding the bedding issues was sent at midnight, whereas in reality, we notified him at 1:36 pm. He responded to this message, so it is false that we send this as a late message.

2. Rodrigo also stated in his review that he provided clean sheets. I am happy to provide photos if required to prove this was not the case. What was provided either did not fit the bed or was dirty/used.

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Kelai

Kelai

Pet Sitter With A Pawsitive Attitude :feet:

Amsterdam
Huisoppas
Overnachting, bij jou thuis
60 EUR
/nacht
Alle diensten en prijzen
Contacteer Kelai

Annulatiebeleid: Standaard

Volledige teruggave bij annulering voor 12:00u 's middags 7 dagenvóórdat de boeking start, daarna 50% teruggave.

Geen teruggave als de boeking is geannuleerd op of na de startdatum van de boeking.

Let op: alle tijden zijn gebaseerd op de tijdzone van de oppas.

Dagopvang voor honden en Hondenuitlaatservice hebbben altijd een flexibel annuleringsbeleid:

Volledige teruggave bij annulering vóór 12:00 uur 's middags de dag vóór de reservering start, 50% teruggave daarna..

Geen teruggave wanneer de boeking wordt geannuleerd on op of na de startdatum van de boeking.

Reserveer via Pawshake om te genieten van onze dekking van dierenartskosten, klantendienst, reservatiegarantie, veilige online-betalingen, foto-updates en meer!

Contacteer Kelai